Privacy Policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026

This Privacy Policy describes how Audilane (“we,” “our,” or “us”) handles information when you use our website, audilane.com (the “Site”), and any related services (collectively, the “Service”).

1. Our Role — What We Do and Do Not Do

Audilane is a product discovery and sourcing platform. Our sole function is to search, identify, and present automotive parts and accessories that match your specified requirements and budget. We act exclusively as a search and recommendation intermediary.

Critical Disclosure — What We Do NOT Handle:

  • We do not process, collect, store, or transmit any payment information. No credit card numbers, debit card details, bank account information, digital wallet credentials, or any other financial instrument data ever pass through or are retained by our systems.
  • We do not complete purchases on your behalf. Any transaction you initiate is executed directly between you and the third-party merchant or supplier. Audilane is not a party to any purchase contract.
  • We do not hold inventory, ship products, or handle returns. We are not a retailer, distributor, or fulfillment provider. All product fulfillment, shipping, returns, and refunds are the sole responsibility of the merchant from whom you purchase.
  • We do not verify merchant legitimacy or product quality. While we strive to surface reputable listings, we make no guarantees regarding third-party sellers, product authenticity, shipping timelines, or transaction outcomes.

2. What We Do Collect

To provide our search and recommendation service, we may collect the following limited information:

  • Search Queries: Product names, categories, price ranges, and preferences you submit through our search interface (including voice search via Astra).
  • Technical Data: Browser type, device information, IP address, and usage patterns collected automatically through standard web server logs and analytics. This data is used solely for service operation, security, and performance improvement.
  • Contact Information (if provided): Email address or name if you voluntarily contact us or subscribe to updates. This is never shared, sold, or used for unsolicited marketing.

3. Third-Party Sourcing and External Links

Our Service may present product listings sourced from third-party platforms, including but not limited to AliExpress and other online marketplaces. When you click on a product link and proceed to an external merchant site:

  • You are leaving Audilane and entering a third-party website over which we have no control.
  • Those third-party sites have their own privacy policies, terms of service, and data collection practices. We strongly recommend you review them before providing any personal or payment information.
  • Audilane bears no responsibility for the content, policies, data handling, or business practices of any third-party site you visit through our Service.

4. How We Use Information

Information collected is used exclusively for:

  • Processing your search queries and returning relevant product recommendations within your specified budget.
  • Operating, maintaining, and improving the Service.
  • Detecting and preventing abuse, fraud, or security incidents.
  • Complying with applicable legal obligations.

We do not sell, rent, lease, or trade any user information to third parties for their marketing purposes.

5. Voice Search (Astra)

Our Service includes an optional voice-activated search assistant (“Astra”). When you use voice search:

  • Audio is processed in real time through speech-to-text conversion to extract your search query.
  • We do not store, retain, or archive audio recordings after the search query has been processed.
  • Voice search is entirely optional. You may use our manual text-based search at any time without enabling voice.

6. Cookies and Tracking

Our Site uses essential cookies necessary for basic functionality (such as maintaining your cart session, if applicable). We may also use analytics cookies to understand how visitors interact with our Service. You may disable non-essential cookies through your browser settings at any time.

7. Data Retention and Security

We retain technical log data only for as long as reasonably necessary for operational, security, and legal compliance purposes. We implement commercially reasonable administrative, technical, and physical safeguards to protect any information in our possession. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

9. Limitation of Liability

Audilane provides search and recommendation services only. We are not liable for:

  • Any transaction, payment, or financial dispute between you and a third-party merchant.
  • Product quality, authenticity, defects, shipping delays, customs fees, or non-delivery by third-party sellers.
  • Any loss, damage, or injury arising from products purchased through third-party links found on our Service.
  • Inaccuracies in product listings, pricing, or availability as displayed on third-party platforms.

Your recourse for any product or transaction issue lies solely with the merchant from whom you made the purchase.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]